Terms and Conditions
Please review the terms and commercial conditions governing the use of our catalog, technical data, quotation requests, and permanent magnet supply in Pakistan.
These Terms and Conditions constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you", "customer", "buyer") and Faisal Magnets ("we", "us", or "our"), concerning your access to and use of the faisalmagnets.pk website as well as any related procurement inquiries or delivery agreements across Pakistan.
By accessing the website or placing an order via our phone/WhatsApp desk or quotation forms, you acknowledge that you have read, understood, and agree to be bound by all of these Terms and Conditions.
1. Intellectual Property Rights
Unless otherwise indicated, the Site (faisalmagnets.pk) is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, product descriptions, dimensional diagrams, and graphics on the Site (collectively, the "Content") and the trademarks, service marks, and logos contained therein are owned or controlled by us or licensed to us, and are protected by copyright and trademark laws.
2. Product Specifications & Performance Disclaimer
Faisal Magnets supplies permanent neodymium (NdFeB), anisotropic ferrite/ceramic, samarium cobalt (SmCo), and industrial separation machinery. Please note:
- Holding Force / Pull Force: Stated holding force ratings (kg/lbs) are measured under ideal laboratory conditions against a thick, flat, ground mild steel plate with perpendicular direct pull. Real-world holding force varies according to surface roughness, paint coatings, metal thickness, air gaps, shearing angle, and alloy composition.
- Temperature Ratings: Standard grade neodymium magnets operate reliably up to 80°C (176°F). Exposing standard NdFeB magnets to temperatures above their Curie point or maximum operating temperature will cause irreversible demagnetization. High-temperature grades (M, H, SH, UH, EH) must be specifically requested for hot industrial environments.
- Dimensional Tolerances: Commercial sintered permanent magnets adhere to standard sintered manufacturing tolerances (typically ±0.05mm to ±0.1mm unless precision ground).
3. Safety Warning & Buyer Responsibility
High-power neodymium magnets exert intense magnetic attractive forces. When handling large neodymium discs, blocks, or lifting magnets:
- Pinch Hazard: Fingers or skin caught between two strong magnets or a magnet and a steel surface can suffer severe pinching, bruising, or bone fractures.
- Medical Devices: Strong magnetic fields can disrupt cardiac pacemakers, ICDs, and electronic medical implants. Keep magnets at a safe distance (minimum 30 cm) from anyone with medical implants.
- Children & Minors: High-power rare-earth magnets are NOT toys. Ingestion of multiple magnets can cause fatal intestinal perforation and internal injuries. Keep all neodymium magnets strictly away from infants and young children.
- Electronic Equipment: Keep magnets away from magnetic storage media, credit cards, mechanical watches, and sensitive instrumentation.
Faisal Magnets disclaims any liability for injuries, equipment damage, or losses resulting from the improper handling, mishandling, or unauthorized use of permanent magnets once delivered to the customer.
4. Quotations, Pricing & Commercial Orders
Due to fluctuations in rare-earth raw materials (neodymium, praseodymium, dysprosium) and currency exchange rates:
- Quotations issued by Faisal Magnets via WhatsApp, email, or formal invoices are valid for the timeframe stated in the quotation (typically 7 to 14 days).
- Wholesale carton pricing is subject to minimum order quantities (MOQs).
- Orders are processed upon confirmation of payment terms (advance bank transfer, commercial credit terms for approved corporate accounts, or cash-on-delivery where applicable).
5. Dispatch & Cargo Logistics
We deliver to commercial entities, factories, workshops, and individual buyers throughout Pakistan (Lahore, Karachi, Islamabad, Faisalabad, Sialkot, Gujranwala, Multan, Peshawar, Quetta, and other cities). While we use reputable third-party express couriers and heavy-freight road cargo carriers, delivery transit times are estimates and may be subject to logistics delays, road conditions, or transit disruptions beyond our control.
6. Inspection, Returns & Claims
Buyers are requested to inspect shipments immediately upon arrival. In the rare event of transit breakage or dimensional discrepancies, claims must be reported within 48 hours of receipt via email to info@faisalmagnets.pk or WhatsApp at 03144919275 with photographic evidence and parcel tracking number. Custom-sized or specially manufactured magnets are non-refundable once production is finalized.
7. Governing Law & Jurisdiction
These Terms and Conditions and your use of the Site are governed by and construed in accordance with the laws of the Islamic Republic of Pakistan. Any dispute arising out of or related to these terms shall be subject to the exclusive jurisdiction of the competent courts of Pakistan.
Questions Regarding Terms of Supply?
For commercial inquiries, formal contracts, or clarifications on our terms: